Closer Government.
Clearer Decisions.
OpenGov gives your agency a direct, structured channel to hear from the citizens you serve — and the intelligence to act on what matters most.
Governing without feedback is governing blind.
Most government agencies in Nigeria have no structured way to hear from their citizens. Issues compound invisibly. Resources go to the wrong places. Trust erodes.
No structured feedback channel
Citizens resort to WhatsApp complaints and social media — none of which reach decision makers in any organised form.
Decisions made without data
Without knowing which issues affect the most people, budget and resource allocation is based on guesswork.
Declining citizen trust
When citizens feel unheard, trust in government institutions falls — making governance harder for everyone.
"Hear about problems before they become crises."
How it works
Simple for citizens. Powerful for government.
01
Your agency gets onboarded
We set up your account, configure your categories, and give you a private dashboard and a unique citizen-facing link.
02
You share the link
Share it on WhatsApp, your website, posters, or anywhere citizens can reach it. No app download required.
03
Citizens submit feedback
Citizens report issues by category, attach photos, and pin locations — anonymously if they choose. Instant confirmation.
04
You act on intelligence
Your officers see all submissions in a private dashboard with AI-powered sentiment analysis, category breakdowns, and geographic heatmaps.
Features
Everything your agency needs. Nothing it doesn't.
OpenGov is purpose-built for Nigerian government agencies — not a generic SaaS product repurposed for the public sector. Every feature, including built-in AI, exists because agencies asked for it.
Book a DemoStructured report inbox
Every citizen submission lands in a categorised, searchable inbox your officers can act on immediately.
AI sentiment analysis
Every report is automatically classified as Positive, Neutral, or Negative — giving you a real-time mood pulse.
Geographic heatmap
See exactly where issues are concentrated across your jurisdiction on an interactive map.
Analytics dashboard
Track resolution rates, response times, category breakdowns, and citizen sentiment over time.
Anonymous submissions
Citizens can submit without sharing their identity, removing the biggest barrier to honest feedback.
Data export
Export all report data to CSV at any time for offline analysis, auditing, or reporting to leadership.
The dashboard
Your officers see everything in one place.
A clean, private dashboard gives your team the full picture — from individual reports to agency-wide trends — without the noise.
- Categorised report inbox with full submission details
- Geographic distribution of citizen reports
- Officer assignment and status tracking
- Weekly analytics summaries
847
Total
312
Pending
535
Addressed
Blocked drainage on Awolowo Rd
A. Ibrahim · 12 May
Street light outage — Zone 4
Anonymous · 11 May
Refuse uncollected for 2 weeks
F. Okafor · 10 May
Borehole pump broken — Ojota
Anonymous · 9 May
Who it's for
Built for every level of Nigerian government.
Local Government Areas
Give your ward and LGA officers a direct line to the community issues that matter most.
State Ministries
Track citizen satisfaction across departments and measure the impact of government programmes.
Federal Agencies
Collect structured feedback from service users at scale, across multiple locations and offices.
Government Parastatals
Purpose-built for the Nigerian public sector context — not an imported template from elsewhere.
Ready to hear from your citizens?
Get in touch and we will walk you through how OpenGov works for your specific agency or government level.
Book a DemoNo commitment required. We will show you the platform and answer your questions.